Corner of Esplanade & Spence Street Pacific Hotel Cairns
Reviews and Ratings
Feedback from previous guests about their experience.
88%
liked the hotel and would stay again
Convenient location
Exceptional service
Limited dining options
Higher price
8.8/10
Great
Rooms
9.0
Location
9.8
Service
9.3
Dining
8.0
Guest reviews
8.8/10
based on 8 reviews
8.5
8.5/10 based on 3997 reviews
Jonathan
United States,
May
2024
9.2/10
I couldn't have asked for a better stay at this hotel. The rooms were cozy with stunning views over the water, and the service was top-notch. The location was unbeatable, right on the marina, and the dining experience was exceptional. However, the facilities were a bit lacking in some areas.
Rooms
10.0
The rooms were incredibly comfortable, and the beautiful view over the water was simply breathtaking.
Service
10.0
The service at this hotel was outstanding. The staff was attentive and friendly at all times.
Location
10.0
The location couldn't have been better, right on the marina with easy access to all the attractions.
Dining
9.0
The dining experience surpassed all expectations with delicious meals and stunning views.
Facilities
7.0
While the facilities were good overall, there were some areas that could use improvement.
John
United Kingdom,
May
2024
8.6/10
The hotel offers breathtaking views from the mezzanine level rooms with access to the club lounge. The service was impeccable with friendly staff at every interaction, but the dining options fell short of expectations. Despite some minor drawbacks, the location on the marina was unbeatable.
Rooms
9.0
The rooms with a view on the mezzanine level were stunning, providing an incredible setting for the stay.
Service
9.0
The service was top-notch with staff always available at the reception desk and throughout the hotel, making every moment comfortable and convenient.
Location
10.0
The hotel's position right on the marina offered a picturesque setting and easy access to nearby restaurants and shops.
Dining
7.0
The dining experience left something to be desired, lacking variety and excitement despite the beautiful views.
Facilities
8.0
The hotel's facilities were well-maintained, and the added access to the club lounge enhanced the overall experience.
Amanda
United Kingdom,
February
2024
8.2/10
I absolutely loved my stay at this hotel! The location was perfect, right by the marina and close to all amenities. The rooms were cozy and had a nice view, and the service was exceptional. However, the dining options were a bit limited, and the price was a bit high for what was offered.
Rooms
8.0
The rooms were cozy with a nice view of the marina.
Service
9.0
The service was exceptional, from the reception desk to room service.
Location
9.0
The hotel is conveniently located by the marina with easy access to all amenities.
Dining
7.0
The dining options were a bit limited for the price.
Facilities
8.0
The hotel facilities were well-maintained and offered everything I needed during my stay.
Convenient location
Limited dining options
Eddie
United States,
December
2023
9.0/10
The hotel was fantastic, with huge rooms on Level 2 boasting a beautiful view and a king bed. The service was excellent in all areas, including at the reception desk, check-out, and during my stay. The location was unbeatable, right on the marina and so close to the center. The dining experience was top-notch with fresh pasta. Overall, a great stay with some minor drawbacks.
Rooms
9.0
The rooms were spacious and luxurious, with a huge bathroom and a beautiful view from Level 2.
Service
9.0
The service was impeccable, with attentive staff in all areas providing top-notch assistance.
Location
10.0
The hotel's location was perfect, right on the marina and incredibly convenient for exploring the center.
Dining
8.0
The dining experience exceeded expectations with delicious fresh pasta and stunning views.
Facilities
9.0
The hotel had a variety of facilities catering to every need, ensuring a comfortable and enjoyable stay.
Great location
Pricey dining
George
United States,
December
2023
9.4/10
I had a wonderful stay at this hotel! The rooms were spacious and clean, offering stunning views from the balcony and featuring very comfortable beds. The huge bathroom was a nice touch, making it feel luxurious. The service was top-notch in all areas, from the reception desk to room service. The location was perfect, right in front of the pier with easy access to good restaurants. The dining experience, although not included, was excellent with delicious fried fish. The facilities were great, offering everything I needed for a comfortable stay.
Rooms
10.0
The rooms were spacious, clean, and offered great views from the balcony. The beds were incredibly comfortable, and the huge bathroom added a touch of luxury.
Service
9.0
The service was exceptional in all areas, from the friendly reception desk staff to the efficient room service.
Location
10.0
The hotel's location right in front of the pier was unbeatable, offering easy access to fantastic restaurants.
Dining
9.0
The dining experience was great, especially the delicious fried fish served. It was worth the price.
Facilities
9.0
The facilities were excellent, providing everything I needed for a comfortable and convenient stay.
Tim
United Kingdom,
November
2023
8.2/10
The hotel offers a serene stay with beautiful garden views from the cozy rooms. The balcony adds a lovely touch to the room ambiance; however, the price could be more competitive.
Rooms
8.0
The rooms are delightful with calming garden views and two queen size beds. The balcony is a real bonus for a peaceful retreat.
Service
9.0
The service throughout my stay was excellent, especially at the reception desk. However, it would be great if some services were included in the standard rate for better value.
Location
9.0
Nestled right on the marina, the hotel's location is ideal for a relaxing waterfront experience. The proximity to the marina adds a charming touch.
Dining
7.0
The dining experience was satisfactory with decent options, although it would have been even better if it was included in the overall rate for improved value.
Facilities
8.0
The hotel facilities are convenient and well-maintained, offering all the essentials for a comfortable stay. However, considering the price, some additional amenities would be a plus.
Garden views
Price
Jim
United Kingdom,
September
2023
9.2/10
The hotel offers comfortable rooms with garden views and excellent balconies. The service was exceptional, making my stay truly enjoyable. The location is superb, right on the seafront with stunning views. The dining experience was delightful, especially with handmade pasta. The facilities were top-notch, providing everything I needed for a perfect vacation.
Rooms
9.0
The rooms are cozy and well-equipped with lovely garden views and excellent balconies.
Service
9.0
The service was outstanding in all areas, from reception to room service.
Location
10.0
The hotel's location right on the seafront is breathtaking, offering a serene atmosphere.
Dining
9.0
The dining experience was superb, especially with delicious handmade pasta.
Facilities
9.0
The facilities are top-notch, providing everything from room service to grocery shopping services.
Anna
United Kingdom,
August
2023
9.2/10
The hotel offers spacious rooms with beautiful views on the 2nd level and good amenities. The service was exceptional across all areas, making the stay truly enjoyable. Its location right on the marina provides a picturesque setting and easy access to various attractions. The dining experience with included Asian street food was a delightful culinary journey, and the facilities were top-notch.
Rooms
9.0
The rooms were spacious, offering beautiful views and great amenities.
Service
10.0
The service exceeded my expectations in all areas, from check-out to room service.
Location
10.0
The hotel's location right on the marina was simply stunning and convenient for exploring the area.
Dining
8.0
The dining experience with included Asian street food was a flavorful delight.
Facilities
9.0
The facilities were top-notch, offering everything I needed for a comfortable stay.